Option Fi, LLC (dba EnhancedFi)
Effective Date: October 2, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, business name, phone number, email address, and business address
- Account Information: Details related to your AT&T business wireless account, order history, and service preferences
- Communications: Records of calls, text messages, and emails between you and our team
2. How We Use Your Information
We use the information we collect to:
- Provide AT&T business wireless quotes, products, and services
- Communicate with you about orders, appointments, and account updates
- Send transactional and customer care text messages (with your consent)
- Respond to your inquiries and provide customer support
- Improve our services and business operations
3. SMS/Text Messaging Privacy
- We send text messages only to individuals who have provided express consent to receive them
- Message frequency varies based on your interaction with us
- Message and data rates may apply depending on your mobile carrier and plan
- You may opt out at any time by replying STOP to any message
- For help, reply HELP or contact us at the number below
- We do not sell, rent, or share your mobile number with third parties for their marketing purposes
- Your consent to receive text messages is not a condition of purchasing any products or services
4. Information Sharing
We do not sell your personal information. We may share information:
- With AT&T and authorized service providers as necessary to fulfill your orders
- With vendors who assist in business operations (e.g., messaging platform providers), bound by confidentiality obligations
- As required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our customers
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us using the information below.
7. Children’s Privacy
Our services are intended for business customers and are not directed to individuals under 18 years of age.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website.
9. Contact Us
Option Fi, LLC (dba EnhancedFi)
Dominic Ford, Director of Sales
Phone: 616-730-2003
Email: dom@business.enhancedfi.com